RLP interiors PRIVACY POLICY

PRIVACY POLICY

We commit ourselves to your security and privacy.

RLP interiors values our clients and respects your privacy. This privacy policy (“Policy”) describes the personal information we collect, why we collect it, how we use and protect it, and when we share it with third parties. Our Policy also describes the choices you can make about how we collect and use your information. By providing your personal information to RLP interiors, you consent to the manner in which we collect, use, disclose, protect and otherwise manage that information.

This Policy Was Last Updated October 1, 2020.

What personal information does RLP interiors collect?

We may collect personal information from you (such as your name, email address, postal address, phone number, or credit card number) when you visit our Website, place an order online or by phone, contact us with a question or concern, participate in a contest, promotion, or survey.

When you access or use www.rlpinteriors.com, we automatically collect information about you, including:

Log Information: We log information about your use of the Services, including your access times, pages viewed, Internet Protocol (“IP”) address, browser type and language and the website you visited before navigating to our Services. We may also infer your geographic location based on your IP address.

Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to, among other things, improve our services and your experience, see which areas and features of our Services are popular and count visits. You may choose to disable your cookies at any time.

How does RLP interiors use my information?

We may use your personal information for one or more of the following reasons:

  • To process and fulfill your order, including sending you emails to confirm your order status and shipment;

  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications;

  • To help us learn more about your shopping preferences;

  • To help us address problems with and improve our site design, products and services;

  • To enhance your shopping experience through our Website;

  • To analyze trends and statistics;

  • To protect the security or integrity of our Website and our business

  • To contact you if necessary.

  • To respond to your comments and questions and provide customer service;

  • To personalize and improve our services.

Does RLP interiors share my personal information?

We may share your personal information for one or more of the following reasons:

  • We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.

  • We may share your information to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the rights of RLP interiors and others.

How does RLP interiors collect, share, and use information and photos from my social media accounts?

We encourage our customers to share and connect with us on social media (including but not limited to Facebook, Twitter, Instagram, Pinterest, Polyvore, Google+, Tumblr, and YouTube). If you upload user-generated content to your social media accounts which you tag with our branded handle or hashtags, RLP interiors may collect that content, including your photo, social media username, caption information (if any) and location information (if any). By using our branded handle or hashtag, you consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your post information. We may use this collected information to customize the content we show you and our customers, including advertisements, promotions, and marketing campaigns

How does RLP interiors keep my information secure?

We take precautions, including the use of encryption technologies and authentication tools, to protect the security of your personal information and to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to protect the security and privacy of your personal information.

If for any reason you cannot access a secure server, or if you're not comfortable shopping online, please feel free to place your order by calling us directly at 1.913.660.2021. Some browsers and firewalls do not permit communication through secure servers. In that case, you will be unable to connect to our server so you will not have to worry about mistakenly placing an order through an unsecured connection.

How do I contact you?

For questions about our Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact RLP interiors by email or telephone.

Email: richelle@rlpinteriors.com

Call: 1.913.660.2021